Privacy Policy

🔒 Privacy Policy

Mirzamobilerepair highly values its relationship with customers. Through our open kitchen concept, we ensure the privacy and protection of customer data and personal information, in accordance with all applicable privacy laws and industry best practices. Additionally, we follow a strong internal data policy.

📲 Data Collection

Mirzamobilerepair may collect certain customer information such as:

• Phone number

• Email address

• Location details

We may also collect photos taken with customers, which can be used to showcase our services on our social media platforms.

Customers have full rights to request the removal of their name or photo from our social media or marketing platforms.

Occasionally, we may contact customers after repair for feedback.

🛠️ Warranty Policy

We provide warranty on the spare parts we use — the duration and terms of warranty depend on the quality of the part, which is informed to the customer during service confirmation.

Warranty is applicable only on paid services/spare parts.

⚠️ Warranty Will Not Be Applicable If:

• The complaint is unrelated to the part that was replaced.

• The device had prior liquid damage (and the customer was informed).

• The device was mishandled by the customer (cracks, bends, dents, accidental drops, etc.).

• Scratch-resistant glass has developed deep scratches.

• The device was opened or repaired by a third party not approved by Mirzamobilerepair.

🛠️ By Using Our Service:

You authorize Mirzamobilerepair to perform repair work on your device.
You acknowledge that Mirzamobilerepair is not an Authorized Service Provider (ASP) for any manufacturer (such as phone, tablet, or laptop brands).

Post-repair, the manufacturer’s warranty might be affected — including water resistance, official coverage, and future service eligibility.

It is the customer’s responsibility to take a data backup before repair, as the repair is done at the customer’s risk.

Warranty may range from 3 months, 2 years, or “checking warranty only”, depending on the spare part quality and customer’s choice.

📦 Device Collection Policy

Customers must collect their repaired devices within 60 days.

We send reminders via automated emails or through customer service contact.

If a device is not collected on time, Mirzamobilerepair reserves the right to dispose of the device without any liability.

🚫 Service Limitations

Mirzamobilerepair strives to resolve all issues, but in some cases — especially those involving physical or liquid damage — repair success or the performance of all functions cannot be guaranteed.

Mirzamobilerepair will not be held responsible for failures in such cases.

All repairs are performed at the customer’s risk, with the intention to help to the best of our ability.

✏️ Modification of Terms & Services

Mirzamobilerepair reserves the full right to update, change, or replace its Terms of Service at any time by posting the updates on its website.

Customers are expected to check the website regularly to stay updated with any changes.

If you have questions about these terms, feel free to contact us at:
📧 2727haiderali@gmail.com